Termini e condizioni del servizio

Who We Are

JACKTS ("we," "us," or "our") operates the website under the brand Jackts. We're a team of fashion lovers committed to offering on-trend, affordable fashion inspired by global fashion capitals. Our goal is to help you feel confident, stylish, and effortlessly dressed.

This document outlines the terms and conditions that govern your use of our Site.

Acceptance of Terms

By accessing and using our Site, you confirm that you agree to comply with these Terms of Service. If you do not agree to these terms, please do not use our Site. We reserve the right to modify these terms at any time and continued use of the Site after such changes will constitute your acceptance of the new terms.

Minimum Age Requirements

To use our website and purchase products from Jackts, you must be at least 18 years old. If you are under 18, you may only use this site with permission and supervision from a parent or legal guardian. By using our site, you confirm that you meet this age requirement. We may cancel orders or disable accounts if this policy is violated.

License to Use Our Site

Subject to your compliance with these Terms, we grant you a revocable, non-exclusive, non-transferable license to access and use our Site for personal, non-commercial purposes.

Definitions

Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you.
which is responsible for your information under these General Terms and Conditions.
Country: The location where Jackts or the owners/founders of Jackts are based, in this case, the United States.
Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Jackts and use the services.
Service: Refers to the services provided by Jackts as described in the relevant terms (if available) and on this platform.
Third-party service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
You: A person or entity that is registered with Jackts to use the Services.

Shipping & Customs

We currently offer shipping to the United Kingdom and the United States. While we provide free shipping on all orders, please be aware that for international orders (specifically to the United States), you as the customer are considered the importer of record. You are responsible for any import duties, taxes, or customs clearance fees that may be levied by US Customs and Border Protection. Most orders below $800 are generally exempt from these fees under the "de minimis" threshold.

User Responsibilities

You agree to:

Provide accurate, current, and complete information when creating an account or placing an order.
Maintain the security of your account by protecting your password and restricting access to your account.
Notify us immediately of any unauthorized use of your account or any other breach of security.
Accept responsibility for all activities that occur under your account.

Payments & Pricing

Payment Timing: Payment for all orders is due and processed at the time the order is placed.
Taxes & Duties (UK): For customers in the United Kingdom, prices are inclusive of VAT unless otherwise stated.
Taxes & Duties (USA): For customers in the United States, applicable sales tax will be calculated and added at checkout based on your shipping address.
Currency: All transactions are processed in the currency displayed at checkout (GBP for the UK, USD for the USA).

Restrictions

You agree not to, and you will not permit others to:

License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the website or make the platform available to any third party.
Modify, make derivative works of, disassemble, decrypt, reverse compile, or reverse engineer any part of the website.
Remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) of Jackts or its affiliates, partners, suppliers, or the licensors of the website.

Information We Collect

We may collect personal information when you:

Create an account
Place an order
Subscribe to our newsletter
Contact customer service

Types of Information Collected:

Personal Identification Information: Name, email address, mailing address, and phone number.
Payment Information: Credit card details are processed securely through third-party payment processors.
Non-Personal Identification Information: Browser type, device type, IP address, pages visited, and time spent on the site.

Return and Refund Policy

If you are not satisfied with your purchase, you may initiate a return within 30 days of receiving your order. To be eligible for a return, products must be unused, in their original condition, and in the original packaging. To start a return, please contact us at support@jackts.com. Our full Refund Policy governs all returns and can be found on our website.

Limitation of Liability

Under no circumstances shall Jackts be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the Site or any products purchased through it.

Indemnification

You agree to indemnify, defend, and hold harmless Jackts, its affiliates, and employees from any claims, losses, liabilities, damages, or expenses (including reasonable attorney fees) arising out of your use of the Site or violation of these Terms.

Your Suggestions

Any feedback, comments, ideas, improvements, or suggestions (collectively, "Suggestions") provided by you to Jackts regarding the website shall remain the sole and exclusive property of Jackts. Jackts shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or compensation to you.

Your Consent

We've updated our General Terms and Conditions to provide you with complete transparency regarding what is set when you visit our site and how it's being used. By using our website, registering an account, or making a purchase, you hereby consent to our General Terms and Conditions.

Links to Other Websites

These General Terms and Conditions apply only to the Services. The Services may contain links to other websites not operated or controlled by Jackts. We are not responsible for the content, accuracy, or opinions expressed in such websites. Your browsing and interaction on any other website is subject to that website's own rules and policies.

Cookies

Jackts uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. We never place personally identifiable information in Cookies.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States. However, this choice of law does not deprive consumers in the United Kingdom of the protection afforded to them by mandatory provisions of the law of their own country of residence.

E-Mail: support@jackts.com
Phone: +1 917 695 3614

Customer Service Opening Hours:
Monday to Friday from 09:00 to 17:00
Saturday and Sunday from 11:00 to 15:00
(GMT) Greenwich Mean Time (London)
We respond within one day.